The retail facial recognition update combines match alerts, reporting and data governance tools in one workspace.
Gatekeeper Systems has updated FaceFirst, its facial recognition platform for retailers, to bring its portal, dashboards and reporting panels into a single interface. The company says the redesign cuts the steps required for routine tasks, such as recording how a security alert was resolved.
FaceFirst sends authorised staff alerts about possible matches between people entering a store and images already enrolled in the system. Staff review the alerts and decide how to respond. Gatekeeper says the update also adds tools for reviewing visits across stores and identifying possible links between incidents.
The release expands the platform’s audit and data governance tools. FaceFirst uses a facial recognition algorithm from ROC. Gatekeeper describes the update as faster, though its announcement gives no measured speed comparison for the platform.
